About Us

A brief history and overview of Expertek.

Expertek offers computer repair service for Home and Small Businesses across the USA and network support via phone, onsite, and remote connection. Onsite Repair Services are offered for ALL types of personal home computers, from Custom Built Computers and Laptops, to Commerical Laptops, Workstations and Servers, in Small to Midsized Businesses. Need Microsoft Office? We can get it! We are a Microsoft Certified service and software provider and design networks from the ground up! Need network implementation or System integration, We can do it for you, or support your existing network infrastructure. From phone-based computer support, to onsite server and network support, We take pride in handling your PC like it was our own, and know that every one has their area of expertise. We also provide remote support (for customers with high speed internet). Give us a call or use our Contact page to email us and let us know what you need!

We guarantee our work, with a basic 7 days warranty to let us know of any issues. "Call us sooner, rather than later!!"

Get Fixed, Stay Fixed! We fix ALL computer issues! We offer Computer and Networking Sales, Support and Services for Business and Home Users. Fixing a Laptop or desktop? We stock a wide variety of New and Used Parts, and carry AC Adapters for Laptops and Iphones. We help with servers too!

BASICS: Expertek Computer Services was founded in Atoka, Tennessee in 2008 by Neil Patterson, a former fortune 500 corporate IT staffer, aspiring to bring quality computer service to the local public at reasonable costs. With twenty years of technical background and a basic ethic to always deliver honest solutions to real problems, building a reputation for fixing computers right the first time. Fir the first aseveral years, he focused on building steam and clarifying his vision of transparent technical repairs and upgrades.

Our methods are further refined, saving time and money for our customers. We're becoming the choice for quick turnaround and having it done right, with no hassles.

We are YOUR American Owned, One-Stop PC & Network Support Company.

Expertek has built a reputation and was a member of the Better Business Bureau 2011-2015. Our ongoing dedication to the principles of fair & ethical business remains the key of our success.

It is our goal to be an asset to our customers and clients. We do this in a number of ways including:

  • Educating the consumer.
  • Providing American support for our products and services.
  • Offering our products and services at competitive prices.
  • Standing behind everything we do.

We take care of the needs of both business and home users, providing on-site assistance, on-call and after-hours service, when you need it.

In addition, we pride ourselves on performing dependable, quality work with an average turnaround of 24-48 hours in most cases. Virus and Malware Cleanups take the better part of 3 days, and special-order parts take time for delivery.

Meet the crew and our associates:

Neil Patterson (General Manager - 2008-Present)

Neil is the resident expert and tech guru, with more than 25 years experience in Troubleshooting, Diagnosing, and Repairing computer issues, as well as building and upgrading all sorts of systems. Working with all Windows-based systems, as well as designing and implementing Windows-based networks, he has been a Microsoft Certified Systems Engineer since 2000. For more info - see his resume' here.

Tim Roark (Web Development Associate - 2011-2015)

Tim is a strong and experienced Web Developer and Computer Technician and is also an American Veteran of the Iraq Conflict. He has worked for Expertek since February 2011 and has been an ongoing resource for our team. Currently Tim is a welding supervisor for a popular welding company in Memphis, and runs a car modification site called RoadSurge.com

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So, WHY Choose Spinning Expertek Logo????

Here's some of the reasons we've heard:

  • Expertek is locally owned and operated by Americans who sincerely care about the way we do business.
  • We offer you a standard 7 day warranty on all computer repairs performed.
  • We Install, Support and Service all Software and Hardware that we sell.
  • Expertek offers Custom Built Computers that are Powerful and Rock Solid.
  • We offer Remote Support at the same rate as carry-in!
  • Expertek's Reputation for Excellence and Reliability is UNMATCHED in the local area.
  • Expertek treats you with respect. We feel that Everyone has their area of expertise.
  • MOST computer repairs are completed within 24 hours. Some tasks take longer, but we keep you informed along the way.
  • Expertek offers FREE pickup and delivery of your computer (door-to-door) within 5 miles.
  • From Computer repair and networking help, to virus removal and spyware/malware removal, we are the only one in the local area to offer warranties on this kind of work!
  • Senior and Student discounts too!

20 years of Technical Experience = a FAST Fix that sticks!

Expertek provides NATIONWIDE Computer Repair, Network Support, Remote Services, and On Site Support for home and business.
Our Headquarters is in :: Tampa, Florida 33615 - (727) 200-5000
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